Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

Welcome to Helping Hands by Friends

At Helping Hands by Friends, we aim to provide compassionate, professional, and reliable elderly care services in the comfort of your own home. Our mission is to ensure dignity and quality care for our community's most vulnerable members.

Personal Care Assistance

Professional personal care assistance tailored to individual needs.We provide respectful and dignified support with daily living activities, including bathing, dressing, grooming, and mobility. Our goal is to help clients feel comfortable and confident while maintaining their independence.

A clean and organized space makes life easier. We help with laundry, tidying, grocery shopping, and errands, so clients can focus on enjoying life.

Companionship Services

Loneliness can impact health just as much as physical challenges. Our caregivers offer meaningful conversation, social activities, and emotional support, ensuring clients feel connected and valued every day.

Caring for a loved one can be demanding. We offer temporary relief for family caregivers, providing trusted support so they can rest and recharge with peace of mind.

Medication Reminders

We assist clients with taking medications on time, following care plans, and monitoring general well-being. Our team works closely with families and healthcare providers to ensure consistent, safe care.

Whether you need hourly visits or overnight support, Helping Hands by Friends is here around the clock, 7 days a week. Care starts the same day we receive a referral.

Our story

I founded Helping Hands by Friends after more than 23 years of working within the healthcare system - serving in retirement and nursing homes, private residences, hospitals and community care. Over those years, I have witnessed countless stories of individuals and families navigating moments of vulnerability, recovery, and hope.

What I’ve learned is simple but powerful: honesty, respect, and compassion are the heart of quality care. Every person has unique needs, but they all deserve to feel valued, understood and supported.

Our mission is to provide care that not only meets medical and daily living needs but also nurtures dignity and independence. We believe that when people can maintain even a small sense of independence, it can profoundly improve their confidence, comfort, and quality of life. 
Helping Hands by Friends was created to be more than a service - it is a promise to treat every client as we would treat our own family, ensuring they receive the time, patience and kindness they deserve.

Frequently Asked Questions

What services do you offer?

We offer a range of services including personal care assistance, companionship, and medication reminders.
PSW services, Physiotherapist and Occupational Therapist Assessments.
RN and RPNs care. 
We match caregivers to clients based on care requirements.

How do you select caregivers?

Our caregivers undergo background checks, training, and a thorough selection process to ensure they meet our standards of care.

Do you provide 24/7 care?

We offer flexible care options, including 24/7 care based on your loved one's needs. Even on weekend and holidays 

“I am so grateful for the care and support provided by Helping Hands by Friends. They have truly made a difference in my loved one's life and I can't thank them enough.”

Marylin Vanderbilt 

Contact us

For any inquiries or to book an appointment, please fill out the contact form below or call us at (226) 236-8111

About us

Helping Hands by Friends is a leading provider of elderly care services in London, Ontario. With a focus on compassion and professionalism, we strive to enhance the quality of life for our clients. Our team is dedicated to providing personalized care and support to ensure the well-being and comfort of those we serve.